FAQs

  • We treat a wide range of psychiatric conditions, including anxiety, depression, ADHD, bipolar disorder, PTSD, OCD, schizophrenia, and more. We also help individuals experiencing burnout, grief, trauma, or challenges with focus and mood. Don’t worry if you’re not sure what you’re dealing with — we’re here to help you figure it out.

  • During your 15-minute consultation we will decide if we are a mutual good fit so you can enjoy our services.

    Once you become a member, your first visit will include a comprehensive mental health evaluation where we’ll review your symptoms, medical and mental health history, and current challenges. From there, we’ll create a personalized treatment plan based on your goals and needs.

  • We are licensed to provide care only in California and primarily offer care through secure virtual appointments.

  • Care coordination refers to limited communication or review related to your psychiatric treatment when clinically necessary. This may include reviewing outside medical records, coordinating with other treating providers, or clarifying treatment plans.

    Care coordination is provided at the clinician’s discretion and does not include extensive paperwork, legal documentation, disability evaluations, or ongoing third-party communication. These services may require separate arrangements.

  • Bilancia Psychiatry & Wellness is a private-pay, membership-based practice. We do not participate directly with insurance plans. This model allows us to focus on whole-person care, offer longer visits, and individualized treatment through an integrative approach that does not follow administrative constraints of insurance-based care.

  • You can get started by submitting a contact form through our website or calling our office to book your 15-minute Free Consultation. You can also email us with questions or your service request at info@bilanciapsychwellness.com

  • You are welcome to cancel your membership at any time by providing a written notice 30 days in advance. Because our billing is automated, requests made less than 30 days before your next billing date will be applied to the following month. This ensures you have a full final month of access to our services before your account is officially closed.

  • Not at all. Many of our patients come to us with questions or symptoms they don’t yet understand. We’ll guide you through a full evaluation to determine the best path forward.

  • Yes. We proudly offer bilingual services in both English and Spanish to ensure language is never a barrier to care. We are working to include other language translators to include all patient populations.

  • Yes. Bilancia Psychiatry & Wellness primarily provides care through secure, HIPAA-compliant telehealth appointments for individuals located in California. This allow us to offer accessible, consistent, and personalized care statewide.

    In-person appointments may be available on a limited basis for local individuals when clinically appropriate. Availability is determined on a case-by-case basis.

  • Yes. As part of our integrative approach, we offer supportive psychotherapy alongside psychiatric care when appropriate. This work is personalized and flexible, focusing on emotional support, insight, and overall well-being rather than a one-size-fits-all model. When needed, we can also help with connecting with a trusted therapy provider for additional support.

  • Yes. It is important to understand that a membership with Bilancia Psych Wellness is for professional psychiatric services and is not a substitute for health insurance.

    While your membership provides you with direct access to your provider and personalized mental health care, you should maintain insurance to cover "external" medical costs. This includes:

    • Prescriptions: Most pharmacies require insurance for coverage.

    • Lab Work: Blood tests or diagnostic screenings ordered during your care.

    • Emergency Care: Coverage for hospitalizations or visits to the ER.

    • Other Specialists: Care provided by medical doctors outside of our practice.

    Think of your membership as your dedicated path to mental wellness, and your insurance as your financial safety net for everything else.

Post-Traumatic Stress Disorder (PTSD) A trauma-related disorder that may involve flashbacks, nightmares, heightened anxiety, and emotional numbness following a traumatic event.

Contact Us

If you’re interested in our services, please fill out your details below, and we’ll contact you shortly for your Free 15-minute consultation. We look forward to working with you!

info@bilanciapsychwellness.com
+1 (951) 900 8989

Availability
By appointment only

If you are experiencing a psychiatric emergency, please call 911 or go to the nearest emergency room for immediate help.